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Banquet and Hospitality Servers required

Metterra Hotel on Whyte

Position Title: Banquet and Hospitality Server

Job Status: Part Time – Permanent

Department: Food and Beverage

Property Name: Varscona & Metterra Hotels on Whyte

Location: Edmonton, Alberta

Reporting To: Food and Beverage Manager

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Position Summary:

The Banquet/Hospitality Server is a front line professional that welcomes guests and conveners to the banquet and hospitality spaces, maintains the cleanliness of meeting rooms, hospitality suite and banquet prep areas. The Banquet/Hospitality Server must represent the hotel through excellence in service and hospitality.

The Banquet/Hospitality Server is required to maintain a flexible schedule and be available to work shift work including weekends and holidays.

Key Responsibilities:

· Maintain cleanliness of meeting rooms and ensure everything is in good repair at all times

· Interact with clients in a positive manner and provide personalized service

· Meet and welcome conveners of each event and offer assistance with any additional requirements

· Maintain regular contact with meeting convener(s) or instructor(s) throughout each event

· Respond to calls from meeting room clients needing assistance

· Be flexible and pleasant when clients make changes to arrangements

· Assist clients with setting up and taking down displays

· Arrange client audio/visual needs

· Other duties as assigned

Required Skills and Abilities:

· Minimum 1 year previous banquet experience preferred

· Possess excellent organizational and time management skills

· Strong problem solving, analytical, creative thinking and decision-making skills

· Ability to work well in a team environment and independently

· Fluent in English (written and oral)

· Must be flexible and willing to change roles or responsibilities as required

· Must be able to work shift work, including weekends and holidays

· Security Clearance is required prior to offer of employment

· Possess sensational customer service philosophy

· Highly organized, results oriented and ability to work in a multi-functional team environment

· In alignment with our Westcorp Values;

        o Integrity, Vitality, Accountability, Results, Collaboration, Learning and Innovation

 

Posted Date: 4/14/2014
Type: Part Time
Wage:

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